Term and Conditions

Last Updated: [Insert Date]

1. Our Commitment to You

At Excalibur Store, we specialize in providing high-quality archery equipment for enthusiasts and professionals alike. Our policies reflect the precision and care we put into every product, from recurve bows to custom compound bows.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account activity

2.2 Legal Compliance

You agree to:

• Use our products in accordance with all applicable laws and regulations
• Comply with all local hunting and archery regulations
• Not use our products for any illegal purposes

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our archery equipment including:

• Compound and recurve bows
• Arrows and broadheads
• Protective gear and accessories

While we strive for accuracy, slight variations in color or appearance may occur.

3.2 Custom Orders

Custom products (English longbows, custom-fletched arrows, etc.) may have:

• Extended production times
• Special return policies (clearly stated at purchase)
• Non-refundable deposits

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Verify payment information before processing
• Cancel orders for suspected fraud or pricing errors
• Limit quantities per customer

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely. We do not store full credit card details.

4.3 Pricing

All prices are in USD and exclude:

• Shipping costs (unless free shipping applies)
• Customs duties or import taxes

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

5.3 International Orders

We ship worldwide except to certain remote areas. Customers are responsible for:

• All customs duties, taxes, and import fees
• Complying with local regulations regarding archery equipment

6. Returns and Refunds

6.1 Return Eligibility

To qualify for return:

• Item must be unused in original packaging with tags
• Return request must be made within 15 days of delivery
• Original proof of purchase required

6.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Custom-fletched arrows
• Used broadheads
• Opened personal protective equipment

6.3 Refund Process

• Processing time: 3-5 business days after inspection
• Refunded to original payment method
• Shipping costs are non-refundable (except for defective items)

7. Intellectual Property

All content on sportsonsales.com including:

• Product designs and descriptions
• Logos and branding
• Photography and written content

is property of Excalibur Store and protected by copyright laws.

8. Liability Limitations

8.1 Product Use

Archery equipment can be dangerous if misused. Excalibur Store is not liable for:

• Injuries resulting from improper use of our products
• Damage caused by unauthorized modifications

8.2 Website Use

We are not liable for:

• Temporary website unavailability
• Errors in product information
• Third-party actions (payment processors, shipping carriers)

9. Privacy and Data Protection

Your privacy is important. Our Privacy Policy explains how we collect and use your data.

10. Changes to These Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance.

11. Governing Law

These terms are governed by Florida law. Any disputes shall be resolved in courts located in Fort Myers, FL.

12. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Excalibur Store, 4261 Tetrick Road, Fort Myers, FL 33905 USA